Reviews

Shaun,
4.5

17.11.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Reception very friendly. Clean and comfortable rooms with everything you need for your stay. Would definitely use again.


Response:

Dear Shaun, Thank you for your lovely comments. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

mark,
5.0

01.11.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed at premier apartment a few times a year for last 3 years. Never had problem great location and would not stay in hotel again. Mark Adams


Response:

Dear Mark, Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Lynn,
4.5

23.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Lynn, Thank you for taking the time to post a review. I am glad that you enjoyed your stay and I would like to welcome you again at our apartments in the future. Kind Regards, Flori Carp Cluster General Manager

Alison,
4.0

12.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Alison, Thank you for taking the time to give us your feedback. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon at Premier Suites Birmingham. Kind Regards, Flori Carp Cluster General Manager

Nathan,
5.0

09.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Nathan, Thank you for taking the time to complete our online customer satisfaction survey. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager